FAQ

Do you have a question that you need answered?  Please get in touch if you need more information or wish to discuss a commission.

Personalised illustrations & artwork

Q. How long will it take for my personalised illustration and/or artwork to be created?

A. All illustrations are handmade to order just for you and every piece will vary in timescale depending on its complexity. I do aim to complete within 10-14 working days.   If you are in a hurry for a personalised illustration please contact me and I will see what I can do.

Q. What changes can I make?      

A. I want you to be ecstatic, delighted and excited when you see the final work so I will try and keep you briefed throughout the process.  Most clients are happy with a few photos of sketches at the initial design stage, and then a few more as the piece progresses.  Alterations will affect the timescale of the piece being completed, so it is important to make changes at the initial sketching stage.  I cannot make changes to the design after this stage.  

Press & Media

Q. Can I contact you about your design and involvement in Maggies's Penguin Parade 2018?

A.  All media enquiries should contact: [email protected]

My official sponsor is The Wellgate Shopping Centre, Dundee.  I am delighted to have my design chosen by them and look forward to our collaboration.

You can also find more information about Maggie's Penguin Parade @ www.maggiespenguinparade.co.uk

Q. Can I interview you for my blog?

A. Feel free to contact me and send some questions and I will do my best to get back to you. 

 

Commissions 

Q. Do you do custom logos and designs for small businesses?

A. Yes!  Contact me to discuss this.

Q. I've written a book, can you illustrate it?

A. Yes!  I work with self published writers, as well as publishers.  I understand how difficult it is for writers to get their work picked up by publishing houses.  Contact me to discuss this.

General Information 

Copyright

  • I retain the copyright to all work at all times.  
  • Images must not be reproduced at any time for commercial and/or profit purposes unless prior agreement has been negotiated and agreed.  
  • Social media is an everyday part of life for most.  I understand that you may want to take some pics your lovely piece of work to show your friends and family.  Please credit me as the artist when you post any photos.  By doing this it encourages people to support local artists, creative industries and helps us to keep creating artwork.  Please use #karenmacallister or tag me @missarty.

Delivery                                                                 

  • Delivery will be made by Royal Mail Recorded Delivery for all personalised illustrations and/or artwork and a signature will be required on receipt of delivery.  
  • Smaller items such as cards and prints will be sent 2nd class Royal Mail.
  • In the unlikely event that your illustration or artwork arrives damaged please contact me

Please contact me using the contact page if your question isn't listed above.